How to connect Zed Axis to QuickBooks Point of Sale

Axis

Overview

To connect Zed Axis to your QuickBooks Point of Sale company file please follow the steps outlined in this support article. Before connecting please make sure that you have completed the following:

  • You have installed QuickBooks Desktop Point of Sale (2013 or higher) and the latest updates have been applied to your desktop.
  • If you have multiple versions of QuickBooks POS installed that you have the most recent version open and connect to that version.
  • You have installed Zed Axis on the same PC that you have QuickBooks Point of Sale installed on
  • You have logged into your QuickBooks Point of Sale company file that you want to connect Zed Axis to.
  • You are logged into QuickBooks Point of Sale as the Sysadmin user
  • You can connect to a QuickBooks POS company file that is located on a local network server

Steps to connect Zed Axis to QuickBooks Point of Sale


Then follow these steps:
  1. Open Zed Axis and Select the Connections tab
  2. In the QuickBooks connection area select the option for QuickBooks POS and click the Connect button
  3. In the Point of Sale Connection screen the enter the details for the connection that you would like to make
  • Computer Name - the name of the PC that you are using. (If not shown you can find this if you go into Control Panel > Systems then view the Computer Name)
  • QBPOS Company - the name of the QuickBooks Point of Sale Company file you wish to connect to (if not shown this is the name of the file as it is shown exactly in the Title bar).  If you leave this empty then Axis will scan the local network for running instances of QuickBooks POS which you can select to connect to.
  • Is Practice - check box to select if the company data file you are connecting to is in Practice mode
  • QBPOS Version - The current release version of the QuickBooks Point of Sale file.
Finally click Connect and you will be prompted to give Zed Axis permission to connect to the QuickBooks POS company file, we recommend that you select Yes Always. 
 
 
Once you have successfully connected you will see the name of the QuickBooks POS company file displayed.
 
 

How to remove a connection

To remove Zed Axis from list of application permitted access to the QuickBooks POS company file follow these steps:

  1. In QuickBooks POS select the File > Preferences > Company menu.
  2. Select the option for Integrated Applications,
  3. In the list of applications that have previously requested access to the company file select Zed Axis then click the Remove button

Troubleshooting

For more details on the cause of connection errors - you will find a log file in this folder  C:\ProgramData\Intuit\QuickBooks\qbpossdklog.txt
If you are encountering errors when connecting to QuickBooks POS please follow these troubleshooting steps:

Unable to connect to QuickBooks POS from a workstation over Lan

If you are connecting to QuickBooks POS on a server from a Workstation over a local area network then you may need to download and install this update to ensure that the correct interface files have been installed.

Diagnosis tools


Refresh the QuickBooks POS interface files

If you continue to get ongoing errors when connecting to QuickBooks POS then you may have corrupt interface files.  If this is the case you will need to uninstall QuickBooks POS and delete the folder that contains the interface files which are typically located C:\Program Files (x86)\Common Files\Intuit\QBPOSSDKRuntime

Reboot your PC then reinstall QuickBooks POS and retry the connections

Article ID: 300, , Modified: 6/9/2022 at 10:29 PM

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