If you have installed MYOB ODBC Direct and have set the connection details for your MYOB file but you are unable to connect from Zed Axis to your company file, review the following troubleshooting list:
If you are still having problems connecting to your MYOB company file, please raise a ticket with Zed Systems support describing the steps you have taken.
Here are some of the more common errors and explanation and possible causes:
ERROR [IM002] [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified - Axis is trying to connect to MYOB Account Right but has been unsuccessful at determining the version of the ODBC driver that is currently installed. Please reinstall the MYOB ODBC driver and ensure if you have an anti virus application running that you have added the Zed Axis application as an exception.
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