Using Zed Axis over Remote Desktop Services

You can install Zed Axis on a Windows Server (2013, 2012, 2010 & 2008) and make it possible for a remote user to log into the Windows Server and access the servers desktop, the installation of Zed Axis and QuickBooks and control it as if it was installed locally.  This feature in Windows Server is called Remote Desktop Services (formally known as Terminal Services), we have tested the configuration for the Remote Desktop Connection (RDC), however we have not been able to get this to successfully run when using RemoteApp (.rdp).  Please note that one instance of Zed Axis can only used by one user at a time, it is not designed to operate concurrently in a multi user environment.
For more information about Remote Desktop Services on Windows Server we recommend that you contact your network administrator, hosting provider or find more information on the Microsoft web site.

Troubleshooting tips
  • Exception when clicking on Import or Export tab - This is likely to be caused by Axis having insufficient permission to validate the license files, that are contained in the folder C:\Users\Public\Documents\Zed\Axis 10 (note substitute the version number for your release version), you will need to modify the folder permissions on this folder so that all windows users have Full Control
  • Install QuickBooks and Zed Axis using TS Install Mode - Axis requires some resources that are stored in the Public Documents folder which may require elevated permission to read and write.
  • Provide the user with elevated permissions if you run into errors whilst running Axis in Remote Desktop Services.


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Hi - good advice about install and use in RDS environment. But a question about licensing. Our customer who is evaluating for a simple Invoice import uses RDP to deploy all apps. There will only be one user who does the QB import. What license do I need?


Andrew Green (August 25, 2015 at 10:57 AM)
The license is per machine, so one license should be sufficient but please be aware that Zed Axis is not designed to run concurrently.
Steve (September 10, 2015 at 11:38 PM)

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