How to solve "unable to open the specific file" when "add new mapping"
Question asked by liutieguan - April 11, 2016 at 6:41 PM
Answered
After did all suggestion on your web, It is still not able to create / use mapping. 
 
My system  is under Win10+Quickbooks2013 +Office365
 
 
Any one can help with it ?
 

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Steve Replied
Employee Post
Did you try and save the file as an XLS  Excel 97-2003 workbook?  If still a problem raise a ticket and attach a sample and I will see if I can see the problem.
 
Regards
 
Steve
Steve Batten
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I am also running Windows 10, QuickBooks Accountant 2016 and Office 365 Excel.  I also get the same error even though the QuickBooks data file is open.
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Anil Punjabi Replied
Same issue
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Steve Replied
Employee Post Marked As Answer
Can you please refer to this issue
Steve Batten
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Anil Punjabi Replied
Hi Steve, I am running the old version 11.0 on windows 7, I do not see any of the updates on my computer KB4041676, KB4041681, KB4041678, KB4041690, KB4043763. Still its showing the error "Specified file is in use. Please close the file before proceeding"

I have tried all the other options suggested by you. Please advise.

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