QuickBooks error message: The transaction is empty.

Occurs: When trying to import a Receive Payment (customer payment) type transaction into QuickBooks.  QuickBooks returns an error: The transaction is empty

Cause:
 When importing a receive payment type transaction into QuickBooks, if the Total Amount column is not mapped or blank QuickBooks thinks that the total is 0.00 and therefore empty.

Solution: Make sure that the Total Amount column is mapped and that the value in the field is the total of the payments or is not 0.00

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Hi

Where should the ' Total Amount' column be mapped to

I was not sure, so I removed the ' Total Amount' column and tried importing

A few of my clients want to move back to Desktop Quickbook from QB online.

I am importing nearly 1300 invoices but I am getting the error message below

There was an error when saving a Invoice
Quickbooks error message. The transaction is empty
The Error is RefNumber: 4607 RowNumber (By Refnumber):47

Can you please assist

Thanks

Umesh

Umesh Gohil (September 6, 2015 at 12:49 PM)
Hi Umesh, If you are importing Invoices can you please make sure that you have mapped the field for the Items that you are selling this is the field called ItemRefFullName.

Regards

Steve

Steve (November 30, 2015 at 4:41 PM)

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