Error: Unhandled exception Windows class name not valid

Occurs: When importing data into QuickBooks using Zed Axis, an error message is displayed "Unhandled exception Windows class name is not valid" pressing continue the process resumes but ultimately the data is not imported.

Cause: The likely cause is Axis is lacking read/write permissions to a folder or it is being blocked by an anti virus real time scanning application.

Resolution:  Make sure that the User permissions to the folder is Full Access, C:\Users\Public\Documents\Zed (including sub folders) and modify the settings of your anti virus real time application as an exception for the TransactionImporter.exe or add the above folder to its white list to not real time scan.

Add Feedback